md777's Privacy Policy — Your Information Is Our Responsibility

md777 ("we", "our", or "platform") provides a safe and reliable online betting and casino service for players in Bangladesh. Protecting the privacy of our users is one of our core responsibilities. This privacy policy explains what types of personal information md777 collects, how that information is used, who it may be shared with, and what rights you have over your information.

This policy applies to all users of the md777 website and application — both those who simply browse and those who hold registered accounts. By using the service, you are consenting to the data processing practices described in this policy.

We may update this policy from time to time. For any significant changes, we will post a notice on the platform and the "Last Updated" date at the top of the policy will be revised.

md777 collects the following types of information:

2.1 Registration and Identity Information

• Full name, date of birth, and nationality
• Email address and mobile number
• Home address and postal code
• Identity verification documents (copy of national ID card, passport, or other government-issued ID)

2.2 Financial Information

• Mobile banking numbers (bKash, Nagad, Rocket, Upay)
• Bank account details (for bank transfers)
• Transaction history: deposits, withdrawals, and betting activity

2.3 Technical Information

• IP address and device type
• Browser type and version
• Operating system
• Cookies and session data
• Login times and site activity logs

2.4 Communication and Support Information

• Live chat messages and email correspondence
• Complaints, requests, and feedback

md777 uses the information collected for the following purposes:

3.1 Account Management

Personal information is essential for registering, verifying, and securing your account. It helps us ensure that every account holder is a real person and is 21 years of age or older.

3.2 Service Delivery and Improvement

Information is analyzed to properly operate betting, gaming, and payment services, and to improve service quality in the future.

3.3 Security and Fraud Prevention

Information is monitored to prevent suspicious activity, account hacking, multiple account operation, and money laundering. md777 uses fair play practices and SSL encryption to keep every transaction secure.

3.4 Financial Transaction Processing

The necessary information is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳1,000.

3.5 Customer Service

Your contact information and activity history are used to provide assistance in Bengali and English through 24/7 live chat and email support.

3.6 Responsible Gaming

Information is used to monitor your betting behavior in order to identify potentially problematic gambling behavior and to activate responsible gaming tools.

md777 never sells your personal information or transfers it to third parties for commercial purposes. However, limited information may be shared in the following circumstances:

• Payment Processors: Mobile banking service providers such as bKash, Nagad, Rocket, and Upay, as well as authorized banks, receive only the information necessary to complete transactions.
• Game Providers: Providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi may receive the minimum necessary session data.
• Technology Infrastructure: Cybersecurity and server service provider partners who operate under strict confidentiality agreements.
• Legal Obligations: Providing information may be legally required in the case of a court order or a lawful request from a government authority.
• Business Transfer: In the event of a change in ownership of md777, user data may be transferred to the new owner, though the terms of this policy will remain in effect.

The md777 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help us improve the quality of our service.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the website. They keep your login session active, verify security, and maintain basic functions. They cannot be disabled.

5.2 Functional Cookies

These cookies remember your preferences — such as language settings or display options. They help personalize your experience.

5.3 Analytics Cookies

These cookies help us understand which pages are being used most and how users are navigating the platform. This information is analyzed in aggregated form and is not used to identify any individual.

You can control or reject non-essential cookies by changing your browser settings. However, doing so may limit the functionality of some services.

md777 applies industry-standard security measures to protect your personal information:

• SSL/TLS Encryption: All data transmission between your device and our servers is protected by 256-bit SSL encryption.
• Encrypted Storage: Sensitive information is encrypted at rest to prevent unauthorized access.
• Access Controls: Only authorized personnel can access the information necessary to carry out their specific responsibilities.
• Firewall and Intrusion Detection: Advanced systems are used to detect and prevent unauthorized access attempts.
• Regular Security Audits: Regular security assessments are conducted by third-party experts.
• Staff Training: All members of our team are trained on best practices for data protection.

Please keep in mind — no transmission of data over the internet can be guaranteed to be 100% secure. You also have certain responsibilities: keep your password confidential, log out at the end of sessions on public devices, and contact us immediately if you notice any suspicious activity.

md777 retains your personal information only for as long as necessary or as required by law:

• Active Account: All information is retained for as long as your account remains active.
• After Account Closure: Even after an account is closed, transaction records, identity verification documents, and communication logs are retained for a specified period in accordance with applicable law.
• Technical Logs: Login, session, and security-related logs are generally retained for a short period and are then automatically deleted.
• Legal Disputes: If a dispute or investigation is ongoing, the relevant information will be retained until it is resolved.

Once the designated retention period expires, information is securely deleted or transformed in such a way that no individual can be identified from it.

As a user of md777, you have the following rights over your personal information:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: If there is an error in your stored information, you may request that it be corrected.
• Right to Erasure: In certain circumstances, you may request that your personal information be deleted, though this may not be possible in all cases due to legal obligations.
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be restricted.
• Right to Data Portability: You may request to receive the information stored about you in a structured, readable format.
• Right to Withdraw Consent: For any data processing carried out on the basis of consent, you may withdraw that consent at any time.

To exercise these rights or to raise any concerns about your information, contact our support team: [email protected]

md777's services are intended solely for those aged 21 and above. We do not knowingly collect any personal information from minors.

Age verification is a mandatory step in the registration process. If we become aware that a minor has created an account using false information, that account will be closed immediately and the associated information will be deleted.

If you suspect that a minor holds an account on md777, please contact [email protected] immediately.

md777 may process data on servers in Bangladesh and internationally. Whenever information is transferred outside of Bangladesh, we ensure that:

• Adequate data protection laws exist in the destination country, or
• A contract with adequate protection guarantees has been completed with the transferring party.

Our game providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi may have servers located in various countries. In such cases, only the minimum information necessary to operate the game is sent to the relevant service.

md777 reserves the right to review and update this privacy policy from time to time. In the event of changes:

• The "Last Updated" date at the top of the policy will be changed.
• For significant changes, a notification will be sent to the registered email address or a notice will be displayed on the platform.
• Continued use of the service after the updated policy is published will be considered as your acceptance of the new policy.

It is recommended that you review this page regularly so that you remain informed of the latest policy.

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our dedicated support team is available 24/7 to assist in Bengali and English:

• Email: [email protected]
• Live Chat: Via the live chat option on the website

For complaints related to data protection, we aim to respond as quickly as possible. Your complaint will be reviewed seriously and appropriate action will be taken.